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Contact Us

    Official Website of PhoenixMiles
  • www.phoenixmiles.com
  • or ffp.airchina.com.cn
    PhoenixMiles Member Services Center Beijing
  • Platinum Card Hotline: +86-10-95583-2
  • Gold Card Hotline: +86-10-95583-3
  • Silver Card Hotline: 4006 100 666-1-2
  • Member Hotline：+86-10-95583 或 4006-100-666
  • Fax: (+8610)59281560
  • VIP Email: ffpvip@airchina.com
  • Member Email：ffp@airchina.com
    PhoenixMiles Member Services Center Shenzhen
  • Platinum Card/ Gold Card Hotline: +86755-95361-5
  • Silver Card Hotline: +86755-4008808666/95361-6
  • Member Hotline：+86-10-4008-808-666
  • VIP Email：ffpvip@shenzhenair.com
  • Member Email：phoenixmiles@shenzhenair.com
    PhoenixMiles Member Services Center Jinan
  • Tel: (+86531)95369-3
  • Fax: (+8610)95583-1-0
    Air China Call Center
  • Tel: (+8610)95583
  • Fax: (+8610)95583-1-0
    Air China Call Center Europe
  • Tel: +800-86-100-999 (from landlines)
  • Fax: 0049-52-418-089-888
    Air China Call Center North America
  • Tel: +1-800-882-8122
  • Fax: +1-310-322-1133
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