PhoenixMiles > Status Mileage

Status Mileage

  •   About mileage  
  •   Rules on Mileage Accrual  
  •   Retro-crediting  
  •   Codeshare flights  

Glossary

1.Qualifying mileage: Mileage earned through flying that is used to count toward your membership upgrade and renewal. Eligible flights are those operated by an Air China family carrier under a Star Alliance member airline code or Air China family carrier code, or any Star Alliance member carrier’s operating flights codeshared with any other airline. Flights with Star Alliance Connecting Partners are excluded.

2.Since the date each carrier joined PhoenixMiles, members take flights operated by each of Air China Family carriers with any carrier’s code. Taking Tibet Airlines with CA, ZH, SC, NX and TV codes during the days from January 8th, 2013 to August 31st, 2019. Or, taking Air China, Shenzhen Airlines, Shandong Airlines and Air Macau with TV code to accumulate mileages. (Shenzhen Airlines and Shandong Airlines joined PhoenixMiles on January 8, 2013. Air Macau joined PhoenixMiles on January 1, 2015.)

3.Qualifying segments: Segments accumulated while flying that are used to count toward your membership upgrade and renewal. Eligible segments are those operated by Air China family carriers under a Star Alliance member airline code or Air China family carrier code, or some bookings operated by a Star Alliance member airline under any airline code, depending on the booking class. Flights with Star Alliance Connecting Partners are excluded.

4.Redeemable mileage: The mileage you have earned by taking flights operated by Air China family carriers, Star Alliance member airlines or non-Star Alliance member airlines, purchasing at non-airline PhoenixMiles partners (excluding special merchants), or participating in the PhoenixMiles promotional offers, which can be used to redeem awards.

5.Validity of redeemable mileage: “Mileage validity” for short, it refers to the term from the month of departure or purchase to the month when the mileage expires. You can redeem your mileage at any time during this period. Mileage will automatically be deleted from your account aft er it expires.

Table: General terms

Carrier shown on ticket① Operating carrier Mileage accrual ratio
Qualifying mileage and qualifying segments②③ Any carrier Star Alliance carriers Based on operating carrier's mileage policy for booking class.
Air China family or Star Alliance carriers Air China family carriers
Lifetime Platinum qualifying mileage Air China family Air China family
Air China/Shenzhen Airlines/Shandong Airlines/Air Macau Tibet Airlines④
Tibet Airlines④ Air China/Shenzhen Airlines/Shandong Airlines/Air Macau

Note:

①The carrier shown on your e-ticket/ itinerary. If your flight is a code-share flight, the carrier code shown on your e-ticket will differ from the operating carrier code.

②Qualifying segments are applicable to some booking classes of Star Alliance carriers.

③This does not apply to Star Alliance Connecting Partners.

④Flights were taken during the days between January 8th, 2013 and August 31st, 2019.

Please note:

1.Non Star Alliance carriers that participate in the PhoenixMiles program include airlines such as Cathay Pacific (CX) and Virgin Atlantic (VS).

2.Partner carriers that do not participate in the PhoenixMiles program includes airlines such as Alitalia (AZ) and China Eastern (MU).

3.If your ticket was issued by an airline that participates in the PhoenixMiles program, but the flight is operated by a different airline that does not participate in the PhoenixMiles program, mileage cannot be accrued. For example, you will not receive mileage for an Alitalia-operated (AZ) flight sold by Air China (CA).

4.Mileage accrual rules are subject to change by airlines. Changes will be published on the PhoenixMiles website.

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