PhoenixMiles > Privileges
  • Sliver Benefits
  • Gold Benefits
  • Platinum Benefits
  • LifetimePlatinum Benefits
  • Annual Premium Lifetime Platinum Benefits
Flights operated by Air China family carriers using their own codes
  Extra mileage rewards

During the VIP members' validity period, after the actual flight of the airlines of the Air China Department and the flight of their respective codes, the additional mileage awards can be obtained on the basis of the accumulated mileage of the flight. The mileage is used as the non-grade mileage and enters the account simultaneously with the flight mileage. For more information, you may check in the VIP member-private exclusive rights.

Details >

  Priority guaranteed reward tickets / seat upgrade rewards

When you apply to redeem an award ticket for fare classes O/I/X or an award upgrade, you are guaranteed priority redemption.

Details >

  Priority ticket waitlisting and airport waitlisting

Simultaneously waitlist for same-class paid fare tickets. The class waitlist order is: Lifetime Platinum, Platinum, Gold, then Silver. When members of the same class are waitlisted for the same class, they will be ordered on a first-come-first-serve basis. Air Macau provides only priority airport waitlist services.

Details >

  Priority check-in

Avoid check-in counter crowds by using special counters.

Details >

  VIP additional free baggage allowance

For valid VIP members, when the airlines of Air China are actually carrying their respective code flights, or when they take the actual flights of the Star Alliance, you can check one extra ordinary baggage for free. You can check the baggage criteria in the VIP member-Exclusive benefits according to your specific level.

Details >

  VIP lounges

For valid VIP members, you can enjoy the departure lounge when the airlines of Air China are actually carrying their respective code flights, or when they take the actual flights of the Star Alliance. You can check the lounge entry criteria in the VIP member-Exclusive benefits according to your specific level and flight information.

Details >

  Flight Disruptions

Membership services are available for Air China, Shenzhen Airlines and Shandong Airlines flights in case of flight irregularities.

Details >

Flights taken by Star Alliance carriers
  Priority booking waitlist

If your preferred flight is full, you will have waitlist priority, except for those members holding reward tickets.

Details >

  Priority airport waitlist

If your travel plans change and your flight is full, you may enjoy priority waitlisting, except for those members who hold reward tickets.

Details >

Other benefits
  Air China chauffeured transfer service

From January 1, 2020 to June 30, 2020, if you purchase tickets of Air China on designated routes and in designated classes, you are entitled to the chauffeured downtown-airport transfer service provided by Air China. You may refer to the official website of Air China, Air China APP, Air China Sales Service Hotline 95583 for inquiry and request.

Details >

  Elite Member counters at designated airports

Account information inquiry and modification, among other membership services, are offered to Elite Members.

Details >

List of departure lounges operated by Air China family carriers
  Air China

Details >

  Shenzhen Airlines

Details >

  Shandong Airlines

Details >

Flights operated by Air China family carriers using their own codes
  Extra mileage rewards

During the VIP members' validity period, after the actual flight of the airlines of the Air China Department and the flight of their respective codes, the additional mileage awards can be obtained on the basis of the accumulated mileage of the flight. The mileage is used as the non-grade mileage and enters the account simultaneously with the flight mileage. For more information, you may check in the VIP member-private exclusive rights.

Details >

  Priority seat reservations for paid tickets

When booking a regular fare ticket for First Class, Business Class, or Economy Class, and the tickets have not been issued, the member's reservation will be kept as long as possible, up to 48 hours before the flight departure.

Details >

  Priority guarantees for paid ticket seats

For Lifetime Platinum / Platinum members, within 48 hours before flight departure, and for Gold members within 72 hours before flight departure, members can call 95583 to get priority guaranteed personal purchasing benefits for first class, business class, or economy ordinary fare class tickets.

Details >

  Priority guaranteed reward tickets / seat upgrade rewards

When you apply to redeem an award ticket for fare classes O/I/X or an award upgrade, you are guaranteed priority redemption.

Details >

  Priority ticket waitlisting and airport waitlisting

Simultaneously waitlist for same-class paid fare tickets. The class waitlist order is: Lifetime Platinum, Platinum, Gold, then Silver. When members of the same class are waitlisted for the same class, they will be ordered on a first-come-first-serve basis. Air Macau provides only priority airport waitlist services.

Details >

  Priority check-in

Avoid check-in counter crowds by using special counters.

Details >

  VIP additional free baggage allowance

For valid VIP members, when the airlines of Air China are actually carrying their respective code flights, or when they take the actual flights of the Star Alliance, you can check one extra ordinary baggage for free. You can check the baggage criteria in the VIP member-Exclusive benefits according to your specific level.

Details >

  VIP lounges

For valid VIP members, you can enjoy the departure lounge when the airlines of Air China are actually carrying their respective code flights, or when they take the actual flights of the Star Alliance. You can check the lounge entry criteria in the VIP member-Exclusive benefits according to your specific level and flight information.

Details >

  Priority boarding

For valid VIP members, when the airlines of Air China are actually carrying their respective code flights, or when they take the actual flights of the Star Alliance, you can be given priority boarding if conditions permit.

Details >

  Priority baggage claim

For valid VIP members, when the airlines of Air China are actually carrying their respective code flights, or when they take the actual flights of the Star Alliance, your baggage can be claimed preferentially if conditions permit.

Details >

  Flight Disruptions

Membership services are available for Air China, Shenzhen Airlines and Shandong Airlines flights in case of flight irregularities.

Details >

Flights taken by Star Alliance carriers
  Priority check-in

Avoid check-in counter crowds by using special counters.Just find the Star Alliance Gold Card logo.

Details >

  Additional free baggage allowance

For valid VIP members, when the airlines of Air China are actually carrying their respective code flights, or when they take the actual flights of the Star Alliance, you can check one extra ordinary baggage for free. You can check the baggage criteria in the VIP member-Exclusive benefits according to your specific level.

Details >

  Express Security / Customs

Star Alliance Gold members can use designated security channels to pass security screening more quickly. The service is currently available at more than 150 airports worldwide.

Details >

  Enjoy an airport departure lounge

Members who take flights operated by Star Alliance member airlines (excluding Air China and Shenzhen Airlines) can invite 1 person taking a flight operated by Star Alliance member airlines on the same day, who may enter the Star Alliance Gold Card Lounge with the member.

Details >

  Priority boarding

For valid VIP members, when the airlines of Air China are actually carrying their respective code flights, or when they take the actual flights of the Star Alliance, you can be given priority boarding if conditions permit.

Details >

  Priority baggage claim

For valid VIP members, when the airlines of Air China are actually carrying their respective code flights, or when they take the actual flights of the Star Alliance, your baggage can be claimed preferentially if conditions permit.

Details >

  Priority booking waitlist

If your preferred flight is full, you will have waitlist priority, except for those members holding reward tickets.

Details >

  Priority airport waitlist

If your travel plans change and your flight is full, you may enjoy priority waitlisting, except for those members who hold reward tickets.

Details >

Flights operated by HO and connecting with Star Alliance carriers
  Enjoy an airport departure lounge

Members taking an interline flight operated by Juneyao Air and connecting with another Star Alliance member airline can bring a companion traveling on the same flight with them into the lounge.

Details >

Other benefits
  Use mileage to pay excess baggage fees

hen traveling on an Air China-operated, CA-coded domestic flight departing from Beijing, you may request this service by presenting your paid ticket at our Elite Member check-in counter at Beijing Capital International Airport (T3) at least 50 minutes before departure.

Details >

  Air China chauffeured transfer service

From January 1, 2020 to June 30, 2020, if you purchase tickets of Air China on designated routes and in designated classes, you are entitled to the chauffeured downtown-airport transfer service provided by Air China. You may refer to the official website of Air China, Air China APP, Air China Sales Service Hotline 95583 for inquiry and request.

Details >

  Elite Member counters at designated airports

Account information inquiry and modification, among other membership services, are offered to Elite Members.

Details >

List of departure lounges operated by Air China family carriers
  Air China

Details >

  Shenzhen Airlines

Details >

  Shandong Airlines

Details >

Flights operated by Air China family carriers using their own codes
  Extra mileage rewards

During the VIP members' validity period, after the actual flight of the airlines of the Air China Department and the flight of their respective codes, the additional mileage awards can be obtained on the basis of the accumulated mileage of the flight. The mileage is used as the non-grade mileage and enters the account simultaneously with the flight mileage. For more information, you may check in the VIP member-private exclusive rights.

Details >

  Priority seat reservations for paid tickets

When booking a regular fare ticket for First Class, Business Class, or Economy Class, and the tickets have not been issued, the member's reservation will be kept as long as possible, up to 48 hours before the flight departure.

Details >

  Priority guarantees for paid ticket seats

For Lifetime Platinum / Platinum members, within 48 hours before flight departure, and for Gold members within 72 hours before flight departure, members can call 95583 to get priority guaranteed personal purchasing benefits for first class, business class, or economy ordinary fare class tickets.

Details >

  Priority guaranteed reward tickets / seat upgrade rewards

When you apply to redeem an award ticket for fare classes O/I/X or an award upgrade, you are guaranteed priority redemption.

Details >

  Priority ticket waitlisting and airport waitlisting

Simultaneously waitlist for same-class paid fare tickets. The class waitlist order is: Lifetime Platinum, Platinum, Gold, then Silver. When members of the same class are waitlisted for the same class, they will be ordered on a first-come-first-serve basis. Air Macau provides only priority airport waitlist services.

Details >

  Priority check-in

Avoid check-in counter crowds by using special counters.

Details >

  VIP additional free baggage allowance

For valid VIP members, when the airlines of Air China are actually carrying their respective code flights, or when they take the actual flights of the Star Alliance, you can check one extra ordinary baggage for free. You can check the baggage criteria in the VIP member-Exclusive benefits according to your specific level.

Details >

  VIP lounges

For valid VIP members, you can enjoy the departure lounge when the airlines of Air China are actually carrying their respective code flights, or when they take the actual flights of the Star Alliance. You can check the lounge entry criteria in the VIP member-Exclusive benefits according to your specific level and flight information.

Details >

  Priority boarding

For valid VIP members, when the airlines of Air China are actually carrying their respective code flights, or when they take the actual flights of the Star Alliance, you can be given priority boarding if conditions permit.

Details >

  Priority baggage claim

For valid VIP members, when the airlines of Air China are actually carrying their respective code flights, or when they take the actual flights of the Star Alliance, your baggage can be claimed preferentially if conditions permit.

Details >

  Flight Disruptions

Membership services are available for Air China, Shenzhen Airlines and Shandong Airlines flights in case of flight irregularities.

Details >

Flights taken by Star Alliance carriers
  Priority check-in

Avoid check-in counter crowds by using special counters.Just find the Star Alliance Gold Card logo.

Details >

  Additional free baggage allowance

For valid VIP members, when the airlines of Air China are actually carrying their respective code flights, or when they take the actual flights of the Star Alliance, you can check one extra ordinary baggage for free. You can check the baggage criteria in the VIP member-Exclusive benefits according to your specific level.

Details >

  Express Security / Customs

Star Alliance Gold members can use designated security channels to pass security screening more quickly. The service is currently available at more than 150 airports worldwide.

Details >

  Enjoy an airport departure lounge

Members who take flights operated by Star Alliance member airlines (excluding Air China and Shenzhen Airlines) can invite 1 person taking a flight operated by Star Alliance member airlines on the same day, who may enter the Star Alliance Gold Card Lounge with the member.

Details >

  Priority boarding

For valid VIP members, when the airlines of Air China are actually carrying their respective code flights, or when they take the actual flights of the Star Alliance, you can be given priority boarding if conditions permit.

Details >

  Priority baggage claim

For valid VIP members, when the airlines of Air China are actually carrying their respective code flights, or when they take the actual flights of the Star Alliance, your baggage can be claimed preferentially if conditions permit.

Details >

  Priority booking waitlist

If your preferred flight is full, you will have waitlist priority, except for those members holding reward tickets.

Details >

  Priority airport waitlist

If your travel plans change and your flight is full, you may enjoy priority waitlisting, except for those members who hold reward tickets.

Details >

Flights operated by HO and connecting with Star Alliance carriers
  Enjoy an airport departure lounge

Members taking an interline flight operated by Juneyao Air and connecting with another Star Alliance member airline can bring a companion traveling on the same flight with them into the lounge.

Details >

Other benefits
  Use mileage to pay excess baggage fees

hen traveling on an Air China-operated, CA-coded domestic flight departing from Beijing, you may request this service by presenting your paid ticket at our Elite Member check-in counter at Beijing Capital International Airport (T3) at least 50 minutes before departure.

Details >

  Photo card

Platinum Card and above members have to apply for a physical card with a photo of the member during the membership period.

Details >

  Air China chauffeured transfer service

From January 1, 2020 to June 30, 2020, if you purchase tickets of Air China on designated routes and in designated classes, you are entitled to the chauffeured downtown-airport transfer service provided by Air China. You may refer to the official website of Air China, Air China APP, Air China Sales Service Hotline 95583 for inquiry and request.

Details >

  Elite Member counters at designated airports

Account information inquiry and modification, among other membership services, are offered to Elite Members.

Details >

List of departure lounges operated by Air China family carriers
  Air China

Details >

  Shenzhen Airlines

Details >

  Shandong Airlines

Details >

Flights operated by Air China family carriers using their own codes
  Extra mileage rewards

During the VIP members' validity period, after the actual flight of the airlines of the Air China Department and the flight of their respective codes, the additional mileage awards can be obtained on the basis of the accumulated mileage of the flight. The mileage is used as the non-grade mileage and enters the account simultaneously with the flight mileage. For more information, you may check in the VIP member-private exclusive rights.

Details >

  Priority seat reservations for paid tickets

When booking a regular fare ticket for First Class, Business Class, or Economy Class, and the tickets have not been issued, the member's reservation will be kept as long as possible, up to 48 hours before the flight departure.

Details >

  Priority guarantees for paid ticket seats

For Lifetime Platinum / Platinum members, within 48 hours before flight departure, and for Gold members within 72 hours before flight departure, members can call 95583 to get priority guaranteed personal purchasing benefits for first class, business class, or economy ordinary fare class tickets.

Details >

  Priority guaranteed reward tickets / seat upgrade rewards

When you apply to redeem an award ticket for fare classes O/I/X or an award upgrade, you are guaranteed priority redemption.

Details >

  Priority ticket waitlisting and airport waitlisting

Simultaneously waitlist for same-class paid fare tickets. The class waitlist order is: Lifetime Platinum, Platinum, Gold, then Silver. When members of the same class are waitlisted for the same class, they will be ordered on a first-come-first-serve basis. Air Macau provides only priority airport waitlist services.

Details >

  Priority check-in

Avoid check-in counter crowds by using special counters.

Details >

  VIP additional free baggage allowance

For valid VIP members, when the airlines of Air China are actually carrying their respective code flights, or when they take the actual flights of the Star Alliance, you can check one extra ordinary baggage for free. You can check the baggage criteria in the VIP member-Exclusive benefits according to your specific level.

Details >

  VIP lounges

For valid VIP members, you can enjoy the departure lounge when the airlines of Air China are actually carrying their respective code flights, or when they take the actual flights of the Star Alliance. You can check the lounge entry criteria in the VIP member-Exclusive benefits according to your specific level and flight information.

Details >

  Priority boarding

For valid VIP members, when the airlines of Air China are actually carrying their respective code flights, or when they take the actual flights of the Star Alliance, you can be given priority boarding if conditions permit.

Details >

  Priority baggage claim

For valid VIP members, when the airlines of Air China are actually carrying their respective code flights, or when they take the actual flights of the Star Alliance, your baggage can be claimed preferentially if conditions permit.

Details >

  Flight Disruptions

Membership services are available for Air China, Shenzhen Airlines and Shandong Airlines flights in case of flight irregularities.

Details >

Flights taken by Star Alliance carriers
  Priority check-in

Avoid check-in counter crowds by using special counters.Just find the Star Alliance Gold Card logo.

Details >

  Additional free baggage allowance

For valid VIP members, when the airlines of Air China are actually carrying their respective code flights, or when they take the actual flights of the Star Alliance, you can check one extra ordinary baggage for free. You can check the baggage criteria in the VIP member-Exclusive benefits according to your specific level.

Details >

  Express Security / Customs

Star Alliance Gold members can use designated security channels to pass security screening more quickly. The service is currently available at more than 150 airports worldwide.

Details >

  Enjoy an airport departure lounge

Members who take flights operated by Star Alliance member airlines (excluding Air China and Shenzhen Airlines) can invite 1 person taking a flight operated by Star Alliance member airlines on the same day, who may enter the Star Alliance Gold Card Lounge with the member.

Details >

  Priority boarding

For valid VIP members, when the airlines of Air China are actually carrying their respective code flights, or when they take the actual flights of the Star Alliance, you can be given priority boarding if conditions permit.

Details >

  Priority baggage claim

For valid VIP members, when the airlines of Air China are actually carrying their respective code flights, or when they take the actual flights of the Star Alliance, your baggage can be claimed preferentially if conditions permit.

Details >

  Priority booking waitlist

If your preferred flight is full, you will have waitlist priority, except for those members holding reward tickets.

Details >

  Priority airport waitlist

If your travel plans change and your flight is full, you may enjoy priority waitlisting, except for those members who hold reward tickets.

Details >

Flights operated by HO and connecting with Star Alliance carriers
  Enjoy an airport departure lounge

Members taking an interline flight operated by Juneyao Air and connecting with another Star Alliance member airline can bring a companion traveling on the same flight with them into the lounge.

Details >

Other benefits
  Use mileage to pay excess baggage fees

hen traveling on an Air China-operated, CA-coded domestic flight departing from Beijing, you may request this service by presenting your paid ticket at our Elite Member check-in counter at Beijing Capital International Airport (T3) at least 50 minutes before departure.

Details >

  Photo card

Platinum Card and above members have to apply for a physical card with a photo of the member during the membership period.

Details >

  Air China chauffeured transfer service

From January 1, 2020 to June 30, 2020, if you purchase tickets of Air China on designated routes and in designated classes, you are entitled to the chauffeured downtown-airport transfer service provided by Air China. You may refer to the official website of Air China, Air China APP, Air China Sales Service Hotline 95583 for inquiry and request.

Details >

  Elite Member counters at designated airports

Account information inquiry and modification, among other membership services, are offered to Elite Members.

Details >

List of departure lounges operated by Air China family carriers
  Air China

Details >

  Shenzhen Airlines

Details >

  Shandong Airlines

Details >

Exclusive Benefits to Annual Premium Lifetime Platinum Card
  Tier Status Upgrade Coupons

During the validity period of the Premium Lifetime Platinum Card, you can upgrade the designated “PhoenixMiles” Silver Card or Standard Membership Card to a Golden Card.

Details >

  Upgrade coupon

During the validity period of the Premium Lifetime Platinum card, you can obtain upgrade vouchers for International and Regional First Class. After you have bought a ticket in your chosen cabin you can use these vouchers to upgrade to First-Class.Please contact 95583 or the Air China direct sales department and ticketing office.

Details >

  No fee to reschedule

If you have purchased tickets for a CA-coded flight operated by Air China and need to reschedule, you do not have to pay the rescheduling fee.
You do not have to pay a rescheduling fee when exchanging your own award tickets or upgrades for a seat in the same fare class.

Details >

  Extended mileage

During the validity period of the Premium Lifetime Platinum card, you can apply to extend mileage points set to expire at the end of the current month. Mileage points can only be extended once.

Details >

  quick validation of the alienees

As long as your Annual Premium Lifetime Platinum Card remains valid, assignees will be effective as soon as you have finished adding or editing them in your member account.

Details >

Flights operated by Air China family carriers using their own codes
  Extra mileage rewards

During the VIP members' validity period, after the actual flight of the airlines of the Air China Department and the flight of their respective codes, the additional mileage awards can be obtained on the basis of the accumulated mileage of the flight. The mileage is used as the non-grade mileage and enters the account simultaneously with the flight mileage. For more information, you may check in the VIP member-private exclusive rights.

Details >

  Priority seat reservations for paid tickets

When booking a regular fare ticket for First Class, Business Class, or Economy Class, and the tickets have not been issued, the member's reservation will be kept as long as possible, up to 48 hours before the flight departure.

Details >

  Priority guarantees for paid ticket seats

For Lifetime Platinum / Platinum members, within 48 hours before flight departure, and for Gold members within 72 hours before flight departure, members can call 95583 to get priority guaranteed personal purchasing benefits for first class, business class, or economy ordinary fare class tickets.

Details >

  Priority guaranteed reward tickets / seat upgrade rewards

When you apply to redeem an award ticket for fare classes O/I/X or an award upgrade, you are guaranteed priority redemption.

Details >

  Priority ticket waitlisting and airport waitlisting

Simultaneously waitlist for same-class paid fare tickets. The class waitlist order is: Lifetime Platinum, Platinum, Gold, then Silver. When members of the same class are waitlisted for the same class, they will be ordered on a first-come-first-serve basis. Air Macau provides only priority airport waitlist services.

Details >

  Priority check-in

Avoid check-in counter crowds by using special counters.

Details >

  VIP additional free baggage allowance

For valid VIP members, when the airlines of Air China are actually carrying their respective code flights, or when they take the actual flights of the Star Alliance, you can check one extra ordinary baggage for free. You can check the baggage criteria in the VIP member-Exclusive benefits according to your specific level.

Details >

  VIP lounges

For valid VIP members, you can enjoy the departure lounge when the airlines of Air China are actually carrying their respective code flights, or when they take the actual flights of the Star Alliance. You can check the lounge entry criteria in the VIP member-Exclusive benefits according to your specific level and flight information.

Details >

  Priority boarding

For valid VIP members, when the airlines of Air China are actually carrying their respective code flights, or when they take the actual flights of the Star Alliance, you can be given priority boarding if conditions permit.

Details >

  Priority baggage claim

For valid VIP members, when the airlines of Air China are actually carrying their respective code flights, or when they take the actual flights of the Star Alliance, your baggage can be claimed preferentially if conditions permit.

Details >

  Flight Disruptions

Membership services are available for Air China, Shenzhen Airlines and Shandong Airlines flights in case of flight irregularities.

Details >

Flights taken by Star Alliance carriers
  Priority check-in

Avoid check-in counter crowds by using special counters.Just find the Star Alliance Gold Card logo.

Details >

  Additional free baggage allowance

For valid VIP members, when the airlines of Air China are actually carrying their respective code flights, or when they take the actual flights of the Star Alliance, you can check one extra ordinary baggage for free. You can check the baggage criteria in the VIP member-Exclusive benefits according to your specific level.

Details >

  Express Security / Customs

Star Alliance Gold members can use designated security channels to pass security screening more quickly. The service is currently available at more than 150 airports worldwide.

Details >

  Enjoy an airport departure lounge

Members who take flights operated by Star Alliance member airlines (excluding Air China and Shenzhen Airlines) can invite 1 person taking a flight operated by Star Alliance member airlines on the same day, who may enter the Star Alliance Gold Card Lounge with the member.

Details >

  Priority boarding

For valid VIP members, when the airlines of Air China are actually carrying their respective code flights, or when they take the actual flights of the Star Alliance, you can be given priority boarding if conditions permit.

Details >

  Priority baggage claim

For valid VIP members, when the airlines of Air China are actually carrying their respective code flights, or when they take the actual flights of the Star Alliance, your baggage can be claimed preferentially if conditions permit.

Details >

  Priority booking waitlist

If your preferred flight is full, you will have waitlist priority, except for those members holding reward tickets.

Details >

  Priority airport waitlist

If your travel plans change and your flight is full, you may enjoy priority waitlisting, except for those members who hold reward tickets.

Details >

Flights operated by HO and connecting with Star Alliance carriers
  Enjoy an airport departure lounge

Members taking an interline flight operated by Juneyao Air and connecting with another Star Alliance member airline can bring a companion traveling on the same flight with them into the lounge.

Details >

Other benefits
  Use mileage to pay excess baggage fees

hen traveling on an Air China-operated, CA-coded domestic flight departing from Beijing, you may request this service by presenting your paid ticket at our Elite Member check-in counter at Beijing Capital International Airport (T3) at least 50 minutes before departure.

Details >

  Photo card

Platinum Card and above members have to apply for a physical card with a photo of the member during the membership period.

Details >

  Air China chauffeured transfer service

From January 1, 2020 to June 30, 2020, if you purchase tickets of Air China on designated routes and in designated classes, you are entitled to the chauffeured downtown-airport transfer service provided by Air China. You may refer to the official website of Air China, Air China APP, Air China Sales Service Hotline 95583 for inquiry and request.

Details >

  Elite Member counters at designated airports

Account information inquiry and modification, among other membership services, are offered to Elite Members.

Details >

List of departure lounges operated by Air China family carriers
  Air China

Details >

  Shenzhen Airlines

Details >

  Shandong Airlines

Details >

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