- Sliver Benefits
- Gold Benefits
- Platinum Benefits
- LifetimePlatinum Benefits
- Annual Premium Lifetime Platinum Benefits
Extra mileage rewards
During the VIP members' validity period, after the actual flight of the airlines of the Air China Department and the flight of their respective codes, the additional mileage awards can be obtained on the basis of the accumulated mileage of the flight. The mileage is used as the non-grade mileage and enters the account simultaneously with the flight mileage. For more information, you may check in the VIP member-private exclusive rights.
Priority guaranteed reward tickets / seat upgrade rewards
When you apply to redeem an award ticket for fare classes O/I/X or an award upgrade, you are guaranteed priority redemption.
Priority ticket waitlisting and airport waitlisting
Simultaneously waitlist for same-class paid fare tickets. The class waitlist order is: Lifetime Platinum, Platinum, Gold, then Silver. When members of the same class are waitlisted for the same class, they will be ordered on a first-come-first-serve basis. Air Macau provides only priority airport waitlist services.
VIP additional free baggage allowance
For valid VIP members, when the airlines of Air China are actually carrying their respective code flights, or when they take the actual flights of the Star Alliance, you can check one extra ordinary baggage for free. You can check the baggage criteria in the VIP member-Exclusive benefits according to your specific level.
VIP lounges
For valid VIP members, you can enjoy the departure lounge when the airlines of Air China are actually carrying their respective code flights, or when they take the actual flights of the Star Alliance. You can check the lounge entry criteria in the VIP member-Exclusive benefits according to your specific level and flight information.
Flight Disruptions
Membership services are available for Air China, Shenzhen Airlines and Shandong Airlines flights in case of flight irregularities.
Priority booking waitlist
If your preferred flight is full, you will have waitlist priority, except for those members holding reward tickets.
Priority airport waitlist
If your travel plans change and your flight is full, you may enjoy priority waitlisting, except for those members who hold reward tickets.
Air China chauffeured transfer service
From January 1, 2020 to June 30, 2020, if you purchase tickets of Air China on designated routes and in designated classes, you are entitled to the chauffeured downtown-airport transfer service provided by Air China. You may refer to the official website of Air China, Air China APP, Air China Sales Service Hotline 95583 for inquiry and request.
Elite Member counters at designated airports
Account information inquiry and modification, among other membership services, are offered to Elite Members.
Extra mileage rewards
During the VIP members' validity period, after the actual flight of the airlines of the Air China Department and the flight of their respective codes, the additional mileage awards can be obtained on the basis of the accumulated mileage of the flight. The mileage is used as the non-grade mileage and enters the account simultaneously with the flight mileage. For more information, you may check in the VIP member-private exclusive rights.
Priority seat reservations for paid tickets
When booking a regular fare ticket for First Class, Business Class, or Economy Class, and the tickets have not been issued, the member's reservation will be kept as long as possible, up to 48 hours before the flight departure.
Priority guarantees for paid ticket seats
For Lifetime Platinum / Platinum members, within 48 hours before flight departure, and for Gold members within 72 hours before flight departure, members can call 95583 to get priority guaranteed personal purchasing benefits for first class, business class, or economy ordinary fare class tickets.
Priority guaranteed reward tickets / seat upgrade rewards
When you apply to redeem an award ticket for fare classes O/I/X or an award upgrade, you are guaranteed priority redemption.
Priority ticket waitlisting and airport waitlisting
Simultaneously waitlist for same-class paid fare tickets. The class waitlist order is: Lifetime Platinum, Platinum, Gold, then Silver. When members of the same class are waitlisted for the same class, they will be ordered on a first-come-first-serve basis. Air Macau provides only priority airport waitlist services.
VIP additional free baggage allowance
For valid VIP members, when the airlines of Air China are actually carrying their respective code flights, or when they take the actual flights of the Star Alliance, you can check one extra ordinary baggage for free. You can check the baggage criteria in the VIP member-Exclusive benefits according to your specific level.
VIP lounges
For valid VIP members, you can enjoy the departure lounge when the airlines of Air China are actually carrying their respective code flights, or when they take the actual flights of the Star Alliance. You can check the lounge entry criteria in the VIP member-Exclusive benefits according to your specific level and flight information.
Priority boarding
For valid VIP members, when the airlines of Air China are actually carrying their respective code flights, or when they take the actual flights of the Star Alliance, you can be given priority boarding if conditions permit.
Priority baggage claim
For valid VIP members, when the airlines of Air China are actually carrying their respective code flights, or when they take the actual flights of the Star Alliance, your baggage can be claimed preferentially if conditions permit.
Flight Disruptions
Membership services are available for Air China, Shenzhen Airlines and Shandong Airlines flights in case of flight irregularities.
Priority check-in
Avoid check-in counter crowds by using special counters.Just find the Star Alliance Gold Card logo.
Additional free baggage allowance
For valid VIP members, when the airlines of Air China are actually carrying their respective code flights, or when they take the actual flights of the Star Alliance, you can check one extra ordinary baggage for free. You can check the baggage criteria in the VIP member-Exclusive benefits according to your specific level.
Express Security / Customs
Star Alliance Gold members can use designated security channels to pass security screening more quickly. The service is currently available at more than 150 airports worldwide.
Enjoy an airport departure lounge
Members who take flights operated by Star Alliance member airlines (excluding Air China and Shenzhen Airlines) can invite 1 person taking a flight operated by Star Alliance member airlines on the same day, who may enter the Star Alliance Gold Card Lounge with the member.
Priority boarding
For valid VIP members, when the airlines of Air China are actually carrying their respective code flights, or when they take the actual flights of the Star Alliance, you can be given priority boarding if conditions permit.
Priority baggage claim
For valid VIP members, when the airlines of Air China are actually carrying their respective code flights, or when they take the actual flights of the Star Alliance, your baggage can be claimed preferentially if conditions permit.
Priority booking waitlist
If your preferred flight is full, you will have waitlist priority, except for those members holding reward tickets.
Priority airport waitlist
If your travel plans change and your flight is full, you may enjoy priority waitlisting, except for those members who hold reward tickets.
Enjoy an airport departure lounge
Members taking an interline flight operated by Juneyao Air and connecting with another Star Alliance member airline can bring a companion traveling on the same flight with them into the lounge.
Use mileage to pay excess baggage fees
hen traveling on an Air China-operated, CA-coded domestic flight departing from Beijing, you may request this service by presenting your paid ticket at our Elite Member check-in counter at Beijing Capital International Airport (T3) at least 50 minutes before departure.
Air China chauffeured transfer service
From January 1, 2020 to June 30, 2020, if you purchase tickets of Air China on designated routes and in designated classes, you are entitled to the chauffeured downtown-airport transfer service provided by Air China. You may refer to the official website of Air China, Air China APP, Air China Sales Service Hotline 95583 for inquiry and request.
Elite Member counters at designated airports
Account information inquiry and modification, among other membership services, are offered to Elite Members.
Extra mileage rewards
During the VIP members' validity period, after the actual flight of the airlines of the Air China Department and the flight of their respective codes, the additional mileage awards can be obtained on the basis of the accumulated mileage of the flight. The mileage is used as the non-grade mileage and enters the account simultaneously with the flight mileage. For more information, you may check in the VIP member-private exclusive rights.
Priority seat reservations for paid tickets
When booking a regular fare ticket for First Class, Business Class, or Economy Class, and the tickets have not been issued, the member's reservation will be kept as long as possible, up to 48 hours before the flight departure.
Priority guarantees for paid ticket seats
For Lifetime Platinum / Platinum members, within 48 hours before flight departure, and for Gold members within 72 hours before flight departure, members can call 95583 to get priority guaranteed personal purchasing benefits for first class, business class, or economy ordinary fare class tickets.
Priority guaranteed reward tickets / seat upgrade rewards
When you apply to redeem an award ticket for fare classes O/I/X or an award upgrade, you are guaranteed priority redemption.
Priority ticket waitlisting and airport waitlisting
Simultaneously waitlist for same-class paid fare tickets. The class waitlist order is: Lifetime Platinum, Platinum, Gold, then Silver. When members of the same class are waitlisted for the same class, they will be ordered on a first-come-first-serve basis. Air Macau provides only priority airport waitlist services.
VIP additional free baggage allowance
For valid VIP members, when the airlines of Air China are actually carrying their respective code flights, or when they take the actual flights of the Star Alliance, you can check one extra ordinary baggage for free. You can check the baggage criteria in the VIP member-Exclusive benefits according to your specific level.
VIP lounges
For valid VIP members, you can enjoy the departure lounge when the airlines of Air China are actually carrying their respective code flights, or when they take the actual flights of the Star Alliance. You can check the lounge entry criteria in the VIP member-Exclusive benefits according to your specific level and flight information.
Priority boarding
For valid VIP members, when the airlines of Air China are actually carrying their respective code flights, or when they take the actual flights of the Star Alliance, you can be given priority boarding if conditions permit.
Priority baggage claim
For valid VIP members, when the airlines of Air China are actually carrying their respective code flights, or when they take the actual flights of the Star Alliance, your baggage can be claimed preferentially if conditions permit.
Flight Disruptions
Membership services are available for Air China, Shenzhen Airlines and Shandong Airlines flights in case of flight irregularities.
Priority check-in
Avoid check-in counter crowds by using special counters.Just find the Star Alliance Gold Card logo.
Additional free baggage allowance
For valid VIP members, when the airlines of Air China are actually carrying their respective code flights, or when they take the actual flights of the Star Alliance, you can check one extra ordinary baggage for free. You can check the baggage criteria in the VIP member-Exclusive benefits according to your specific level.
Express Security / Customs
Star Alliance Gold members can use designated security channels to pass security screening more quickly. The service is currently available at more than 150 airports worldwide.
Enjoy an airport departure lounge
Members who take flights operated by Star Alliance member airlines (excluding Air China and Shenzhen Airlines) can invite 1 person taking a flight operated by Star Alliance member airlines on the same day, who may enter the Star Alliance Gold Card Lounge with the member.
Priority boarding
For valid VIP members, when the airlines of Air China are actually carrying their respective code flights, or when they take the actual flights of the Star Alliance, you can be given priority boarding if conditions permit.
Priority baggage claim
For valid VIP members, when the airlines of Air China are actually carrying their respective code flights, or when they take the actual flights of the Star Alliance, your baggage can be claimed preferentially if conditions permit.
Priority booking waitlist
If your preferred flight is full, you will have waitlist priority, except for those members holding reward tickets.
Priority airport waitlist
If your travel plans change and your flight is full, you may enjoy priority waitlisting, except for those members who hold reward tickets.
Enjoy an airport departure lounge
Members taking an interline flight operated by Juneyao Air and connecting with another Star Alliance member airline can bring a companion traveling on the same flight with them into the lounge.
Use mileage to pay excess baggage fees
hen traveling on an Air China-operated, CA-coded domestic flight departing from Beijing, you may request this service by presenting your paid ticket at our Elite Member check-in counter at Beijing Capital International Airport (T3) at least 50 minutes before departure.
Photo card
Platinum Card and above members have to apply for a physical card with a photo of the member during the membership period.
Air China chauffeured transfer service
From January 1, 2020 to June 30, 2020, if you purchase tickets of Air China on designated routes and in designated classes, you are entitled to the chauffeured downtown-airport transfer service provided by Air China. You may refer to the official website of Air China, Air China APP, Air China Sales Service Hotline 95583 for inquiry and request.
Elite Member counters at designated airports
Account information inquiry and modification, among other membership services, are offered to Elite Members.
Extra mileage rewards
During the VIP members' validity period, after the actual flight of the airlines of the Air China Department and the flight of their respective codes, the additional mileage awards can be obtained on the basis of the accumulated mileage of the flight. The mileage is used as the non-grade mileage and enters the account simultaneously with the flight mileage. For more information, you may check in the VIP member-private exclusive rights.
Priority seat reservations for paid tickets
When booking a regular fare ticket for First Class, Business Class, or Economy Class, and the tickets have not been issued, the member's reservation will be kept as long as possible, up to 48 hours before the flight departure.
Priority guarantees for paid ticket seats
For Lifetime Platinum / Platinum members, within 48 hours before flight departure, and for Gold members within 72 hours before flight departure, members can call 95583 to get priority guaranteed personal purchasing benefits for first class, business class, or economy ordinary fare class tickets.
Priority guaranteed reward tickets / seat upgrade rewards
When you apply to redeem an award ticket for fare classes O/I/X or an award upgrade, you are guaranteed priority redemption.
Priority ticket waitlisting and airport waitlisting
Simultaneously waitlist for same-class paid fare tickets. The class waitlist order is: Lifetime Platinum, Platinum, Gold, then Silver. When members of the same class are waitlisted for the same class, they will be ordered on a first-come-first-serve basis. Air Macau provides only priority airport waitlist services.
VIP additional free baggage allowance
For valid VIP members, when the airlines of Air China are actually carrying their respective code flights, or when they take the actual flights of the Star Alliance, you can check one extra ordinary baggage for free. You can check the baggage criteria in the VIP member-Exclusive benefits according to your specific level.
VIP lounges
For valid VIP members, you can enjoy the departure lounge when the airlines of Air China are actually carrying their respective code flights, or when they take the actual flights of the Star Alliance. You can check the lounge entry criteria in the VIP member-Exclusive benefits according to your specific level and flight information.
Priority boarding
For valid VIP members, when the airlines of Air China are actually carrying their respective code flights, or when they take the actual flights of the Star Alliance, you can be given priority boarding if conditions permit.
Priority baggage claim
For valid VIP members, when the airlines of Air China are actually carrying their respective code flights, or when they take the actual flights of the Star Alliance, your baggage can be claimed preferentially if conditions permit.
Flight Disruptions
Membership services are available for Air China, Shenzhen Airlines and Shandong Airlines flights in case of flight irregularities.
Priority check-in
Avoid check-in counter crowds by using special counters.Just find the Star Alliance Gold Card logo.
Additional free baggage allowance
For valid VIP members, when the airlines of Air China are actually carrying their respective code flights, or when they take the actual flights of the Star Alliance, you can check one extra ordinary baggage for free. You can check the baggage criteria in the VIP member-Exclusive benefits according to your specific level.
Express Security / Customs
Star Alliance Gold members can use designated security channels to pass security screening more quickly. The service is currently available at more than 150 airports worldwide.
Enjoy an airport departure lounge
Members who take flights operated by Star Alliance member airlines (excluding Air China and Shenzhen Airlines) can invite 1 person taking a flight operated by Star Alliance member airlines on the same day, who may enter the Star Alliance Gold Card Lounge with the member.
Priority boarding
For valid VIP members, when the airlines of Air China are actually carrying their respective code flights, or when they take the actual flights of the Star Alliance, you can be given priority boarding if conditions permit.
Priority baggage claim
For valid VIP members, when the airlines of Air China are actually carrying their respective code flights, or when they take the actual flights of the Star Alliance, your baggage can be claimed preferentially if conditions permit.
Priority booking waitlist
If your preferred flight is full, you will have waitlist priority, except for those members holding reward tickets.
Priority airport waitlist
If your travel plans change and your flight is full, you may enjoy priority waitlisting, except for those members who hold reward tickets.
Enjoy an airport departure lounge
Members taking an interline flight operated by Juneyao Air and connecting with another Star Alliance member airline can bring a companion traveling on the same flight with them into the lounge.
Use mileage to pay excess baggage fees
hen traveling on an Air China-operated, CA-coded domestic flight departing from Beijing, you may request this service by presenting your paid ticket at our Elite Member check-in counter at Beijing Capital International Airport (T3) at least 50 minutes before departure.
Photo card
Platinum Card and above members have to apply for a physical card with a photo of the member during the membership period.
Air China chauffeured transfer service
From January 1, 2020 to June 30, 2020, if you purchase tickets of Air China on designated routes and in designated classes, you are entitled to the chauffeured downtown-airport transfer service provided by Air China. You may refer to the official website of Air China, Air China APP, Air China Sales Service Hotline 95583 for inquiry and request.
Elite Member counters at designated airports
Account information inquiry and modification, among other membership services, are offered to Elite Members.
Tier Status Upgrade Coupons
During the validity period of the Premium Lifetime Platinum Card, you can upgrade the designated “PhoenixMiles” Silver Card or Standard Membership Card to a Golden Card.
Upgrade coupon
During the validity period of the Premium Lifetime Platinum card, you can obtain upgrade vouchers for International and Regional First Class. After you have bought a ticket in your chosen cabin you can use these vouchers to upgrade to First-Class.Please contact 95583 or the Air China direct sales department and ticketing office.
No fee to reschedule
If you have purchased tickets for a CA-coded flight operated by Air China and need to reschedule, you do not have to pay the rescheduling fee.
You do not have to pay a rescheduling fee when exchanging your own award tickets or upgrades for a seat in the same fare class.
Extended mileage
During the validity period of the Premium Lifetime Platinum card, you can apply to extend mileage points set to expire at the end of the current month. Mileage points can only be extended once.
quick validation of the alienees
As long as your Annual Premium Lifetime Platinum Card remains valid, assignees will be effective as soon as you have finished adding or editing them in your member account.
Extra mileage rewards
During the VIP members' validity period, after the actual flight of the airlines of the Air China Department and the flight of their respective codes, the additional mileage awards can be obtained on the basis of the accumulated mileage of the flight. The mileage is used as the non-grade mileage and enters the account simultaneously with the flight mileage. For more information, you may check in the VIP member-private exclusive rights.
Priority seat reservations for paid tickets
When booking a regular fare ticket for First Class, Business Class, or Economy Class, and the tickets have not been issued, the member's reservation will be kept as long as possible, up to 48 hours before the flight departure.
Priority guarantees for paid ticket seats
For Lifetime Platinum / Platinum members, within 48 hours before flight departure, and for Gold members within 72 hours before flight departure, members can call 95583 to get priority guaranteed personal purchasing benefits for first class, business class, or economy ordinary fare class tickets.
Priority guaranteed reward tickets / seat upgrade rewards
When you apply to redeem an award ticket for fare classes O/I/X or an award upgrade, you are guaranteed priority redemption.
Priority ticket waitlisting and airport waitlisting
Simultaneously waitlist for same-class paid fare tickets. The class waitlist order is: Lifetime Platinum, Platinum, Gold, then Silver. When members of the same class are waitlisted for the same class, they will be ordered on a first-come-first-serve basis. Air Macau provides only priority airport waitlist services.
VIP additional free baggage allowance
For valid VIP members, when the airlines of Air China are actually carrying their respective code flights, or when they take the actual flights of the Star Alliance, you can check one extra ordinary baggage for free. You can check the baggage criteria in the VIP member-Exclusive benefits according to your specific level.
VIP lounges
For valid VIP members, you can enjoy the departure lounge when the airlines of Air China are actually carrying their respective code flights, or when they take the actual flights of the Star Alliance. You can check the lounge entry criteria in the VIP member-Exclusive benefits according to your specific level and flight information.
Priority boarding
For valid VIP members, when the airlines of Air China are actually carrying their respective code flights, or when they take the actual flights of the Star Alliance, you can be given priority boarding if conditions permit.
Priority baggage claim
For valid VIP members, when the airlines of Air China are actually carrying their respective code flights, or when they take the actual flights of the Star Alliance, your baggage can be claimed preferentially if conditions permit.
Flight Disruptions
Membership services are available for Air China, Shenzhen Airlines and Shandong Airlines flights in case of flight irregularities.
Priority check-in
Avoid check-in counter crowds by using special counters.Just find the Star Alliance Gold Card logo.
Additional free baggage allowance
For valid VIP members, when the airlines of Air China are actually carrying their respective code flights, or when they take the actual flights of the Star Alliance, you can check one extra ordinary baggage for free. You can check the baggage criteria in the VIP member-Exclusive benefits according to your specific level.
Express Security / Customs
Star Alliance Gold members can use designated security channels to pass security screening more quickly. The service is currently available at more than 150 airports worldwide.
Enjoy an airport departure lounge
Members who take flights operated by Star Alliance member airlines (excluding Air China and Shenzhen Airlines) can invite 1 person taking a flight operated by Star Alliance member airlines on the same day, who may enter the Star Alliance Gold Card Lounge with the member.
Priority boarding
For valid VIP members, when the airlines of Air China are actually carrying their respective code flights, or when they take the actual flights of the Star Alliance, you can be given priority boarding if conditions permit.
Priority baggage claim
For valid VIP members, when the airlines of Air China are actually carrying their respective code flights, or when they take the actual flights of the Star Alliance, your baggage can be claimed preferentially if conditions permit.
Priority booking waitlist
If your preferred flight is full, you will have waitlist priority, except for those members holding reward tickets.
Priority airport waitlist
If your travel plans change and your flight is full, you may enjoy priority waitlisting, except for those members who hold reward tickets.
Enjoy an airport departure lounge
Members taking an interline flight operated by Juneyao Air and connecting with another Star Alliance member airline can bring a companion traveling on the same flight with them into the lounge.
Use mileage to pay excess baggage fees
hen traveling on an Air China-operated, CA-coded domestic flight departing from Beijing, you may request this service by presenting your paid ticket at our Elite Member check-in counter at Beijing Capital International Airport (T3) at least 50 minutes before departure.
Photo card
Platinum Card and above members have to apply for a physical card with a photo of the member during the membership period.
Air China chauffeured transfer service
From January 1, 2020 to June 30, 2020, if you purchase tickets of Air China on designated routes and in designated classes, you are entitled to the chauffeured downtown-airport transfer service provided by Air China. You may refer to the official website of Air China, Air China APP, Air China Sales Service Hotline 95583 for inquiry and request.
Elite Member counters at designated airports
Account information inquiry and modification, among other membership services, are offered to Elite Members.
