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Rules

  • Air China
  • Star Alliance
  • Other Carriers
  • Nominess
  • Notes

The schedule below shows the estimated mileage required for award tickets or upgrades. To check the actual mileage for a specific date or route, use the mileage redemption calculator.

Redeeming Air China award tickets

The number of miles required to redeem Air China award tickets varies according to the location of the origin and destination airport. We have divided the world up into separate zones, each represented by a letter. Zone A represents Mainland China, within which there are four sub-zones (A1–A4) depending on the route and mileage.

Zones for international/regional flights

Zone Region Countries/regions/cities
Zone A Mainland China Beijing, Shanghai, Guangzhou, Qingdao, Xi'an
Zone B Hong Kong , Macau and Taiwan Hong Kong SAR , Macau SAR and Chinese Taipei
Zone C North Asia Tokyo, Osaka, Fukuoka, Sendai, Hiroshima, Nagoya, Sapporo, Seoul, Busan, Ulanbator, Pyongyang
Zone D Southeast Asia Singapore, Bangkok, Rangoon, Jakarta, Ho Chi Minh City
Zone E South Asia Delhi
Zone F Europe Moscow, Paris, London, Frankfurt, Munich, Rome, Milan, Stockholm, Madrid, Athens
Zone G Oceania Sydney, Melbourne
Zone H North America San Francisco, Los Angeles, New York, Vancouver, Houston
Zone I South America Sao Paulo
Zone J Central America, Caribbean Havana
Zone K Hawaii Hawaii
Zone L Middle East, Africa Karachi, Kuwait, Dubai, Johannesburg, Addis Ababa

Note: We won't give prior notice if any of the destinations changes. When you request an award, the actual route applies

The division of the award sub-zones of Mainland China (Zone A) is based on the actual distance between cities (TPM) published by IATA. These are 5 award sub-zones, identified as A1-A5. 0-600 kilometers is classified as A1, 601-1,100 kilometers as A2, 1101-1500 kilometers as A3, 1501-2000 kilometers as A4, and over 2,000 kilometers as A5. For actual distance between cities, please

Mileage-to-Award Ticket on Air China's Mainland China Routes (in km)

Distance (km) Economy Class Business Class First class
One-way Round-trip One-way Round-trip One-way Round-trip
(A1) 0–800 8,000 15,000 15,000 27,000 20,000 30,000
(A2) 801–1,200 12,000 22,000 21,000 35,000 25,000 37,000
(A3) 1,201–2,000 15,000 26,000 26,000 45,000 30,000 48,000
(A4) >2,000 20,000 36,000 34,000 62,000 40,000 65,000

Note: Flight destinations are subject to change. Mileage will be deducted for the route chosen when the ticket is redeemed.

The distance between the origin and destination airport is used to calculate the mileage required to redeem award tickets for domestic flights. Use the "Kilometre redemption calculator" page to calculate the mileage for any route.

Mileage required to purchase a round-trip international/regional flight with Air China family carriers (except Air Macau) (in 1000km)

Origin/destination Zone A Zone F Zone G Zone H Zone L
Mainland China Europe Oceania North America Middle East
Booking class Economy Class Business Class First class Economy Class Business Class First class Economy Class Business Class First class Economy Class Business Class First class Economy Class Business Class First class
Zone B Hong Kong, Macau and Taiwan 45 90 120
Zone C North Asia 45 80 120
ZoneD Southeast Asia 50 110 170
Zone E South Asia 50 70 100
Zone F Europe 90 180 260 35 50 60 60 110 150
Zone G Oceania 100 200 180 26 50 80
Zone H North America 100 200 280
Zone I South America 140 190 240 90 130 180
Zone J Central America, Caribbean 120 180 240 40 72 100
Zone K Hawaii 100 200 280
Zone L Middle East, Africa 50 90 130 60 110 150 35 50 60

Mileage required to purchase a one-trip international/regional flight with Air China family carriers (except Air Macau) (in 1000km)

Origin/destination Zone A Zone F Zone G Zone H Zone L
Mainland China Europe Oceania North America Middle East
Booking class Economy Class Business Class First class Economy Class Business Class First class Economy Class Business Class First class Economy Class Business Class First class Economy Class Business Class First class
Zone B Hong Kong, Macau and Taiwan 25 53 75
Zone C North Asia 25 47 75
Zone D Southeast Asia 30 60 98
Zone E South Asia 30 45 65
Zone F Europe 50 100 150 18 32 42 35 59 81
Zone G Oceania 60 110 155 15 32 45
Zone H North America 60 120 160
Zone I South America 100 120 160 50 80 120
Zone J Central America, Caribbean 80 120 160 20 44 60
Zone K Hawaii 60 120 160
Zone L Middle East, Africa 30 45 65 35 59 81 20 30 40

Mileage required to redeem award tickets on routes from Macau (Unit: km)

Route Economy Class Business Class
One-way Round-trip One-way Round-trip
Macau SAR Chinese Mainland 25,000 45,000 53,000 90,000
Macau SAR Chinese Taipei 25,000 45,000 53,000 90,000
Macau SAR Southeast Asia 25,000 45,000 53,000 90,000
Macau SAR South Korea/Japan 30,000 50,000 55,000 95,000

Award upgrades with Air China family carriers

The distance between the origin and destination airport is used to calculate the mileage required for award upgrades on domestic flights. Use the "Kilometre redemption calculator" page to calculate the mileage for any route.

Mileage required for award upgrades on domestic flights with Air China, Tibet Airlines, Dalian Airlines and Air China Inner Mongolia Mainland China (in km)

Flight distance (km) Business Class: J, C, D, Z, R Premium Economy Class: G Premium Economy Class (discount): E Economy Class (Category 1: Y, B, M, U) Economy Class (Category 2: H, Q, V) Economy Class (Category 3: W, S, T) Economy Class (Category 4: L, K, P)
Upgrade to First Class Upgrade to Business Class
(A1) 0–800 5,000 5,000 6,000 5,000 8,000 10,000 15,000
(A2) 801–1200 6,000 6,000 7,000 6,000 12,000 15,000 18,000
(A3) 1,201–2,000 8,000 8,000 9,000 8,000 15,000 18,000 22,000
(A4) >2,000 12,000 12,000 10,000 12,000 20,000 22,000 25,000

Mileage required for award upgrades on domestic routes with Shenzhen Airlines (in km)

(Valid from MAR31,2019, the rules below of award upgrades should be based on the flight date)

Distance (km) Premium Economy Class: G Economy Class (Category 1: Y, B, M, U) Economy Class (Category 2: H, Q, V,) Economy Class (Category 3: W, S, E, T, P) Economy Class (Category 4: L, K)
Upgrade to Business Class
(A1) 0–800 5,000 5,000 8,000 10,000 15,000
(A2) 801–1,200 6,000 7,000 12,000 15,000 18,000
(A3) 1,201–2,000 8,000 9,000 15,000 18,000 22,000
(A4) >2,000 12,000 12,000 20,000 22,000 25,000

Mileage required for award upgrades on domestic routes with Shenzhen Airlines (in km)

(Invalid from MAR30, 2019)

Distance (km) Business Class: C, D Premium Economy Class: G Economy Class (Category 1: Y, B, M, U) Economy Class (Category 2: H, Q, V, R) Economy Class (Category 3: W, S, E, T) Economy Class (Category 4: L, K)
Upgrade to First Class Upgrade to Business Class
(A1) 0–800 5,000 5,000 5,000 8,000 10,000 15,000
(A2) 801–1,200 6,000 6,000 7,000 12,000 15,000 18,000
(A3) 1,201–2,000 8,000 8,000 9,000 15,000 18,000 22,000
(A4) >2,000 12,000 12,000 12,000 20,000 22,000 25,000

Award Upgrades on Shandong Airlines for PhoenixMiles Members (in km)

Mileage required for award upgrades on domestic routes with Shandong Airlines

Mileage table is effective from MAR31, 2019(flight date)

Distance (km) Premium Economy Class: W Premium Economy Class (discount): R Economy Class (Category 1: Y, B, M, H) Economy Class (Category 2: K, L, Q) Economy Class (Category 3: G, V, U, Z) Economy Class (Category 4: T, E, J, S)
Upgrade to Business class
(A1) 0–800 5,000 6,000 5,000 8,000 10,000 15,000
(A2) 801–1,200 6,000 7,000 6,000 12,000 15,000 18,000
(A3) 1,201–2,000 8,000 9,000 8,000 15,000 18,000 22,000
(A4) >2,000 12,000 10,000 12,000 20,000 22,000 25,000

Mileage table is effective until MAR30, 2019 (flight date)

Distance (km) Business Class: C, D Premium Economy Class: W Premium Economy Class (discount): R Economy Class (Category 1: Y, B, M, H) Economy Class (Category 2: K, L, Q, G) Economy Class (Category 3: V, U, Z, J) Economy Class (Category 4: T, S, E)
Upgrade to First class Upgrade to Business class
(A1) 0–800 5,000 5,000 6,000 5,000 8,000 10,000 15,000
(A2) 801–1,200 6,000 6,000 7,000 6,000 12,000 15,000 18,000
(A3) 1,201–2,000 8,000 8,000 9,000 8,000 15,000 18,000 22,000
(A4) >2,000 12,000 12,000 10,000 12,000 20,000 22,000 25,000

Note: The above mileages are for one-way fares. To redeem a round-trip fare, twice the mileage is required.

Mileage required for award upgrades on international/regional flights with Air China, Tibet Airlines, Dalian Airlines and Air China Inner Mongolia (Unit: 1,000km)

Origin and destination Business Class: J, C, D, Z, R Premium Economy Class: G Premium Economy Class (discount): E Economy Class (Category 1: Y, B) Economy Class (Category 2: M, U, H, Q, V) Economy Class (Category 3: W, S, T) Economy Class (Category 4: L, K, P)
Originating zone Destination zone Upgrade to First Class Upgrade to Business class
Zone A (Mainland China) Zone B (Hong Kong, Macau and Taiwan) 20 10 13 10 20 30 50
Zone C (North Asia) 20 10 13 10 20 30 50
Zone D (Southeast Asia) 20 15 18 15 25 40 70
Zone E (South Asia) 20 15 18 15 25 40 70
Zone F (Europe) 50 40 50 40 60 90 170
Zone G (Oceania) 50 40 50 40 60 90 170
Zone H (North America) 50 40 50 40 60 90 170
Zone I (South America) 85 55 70 55 85 120 170
Zone J (Central America, Caribbean) 68 47 60 47 72 100 170
Zone K (Hawaii) 50 40 50 40 60 90 170
Zone L (Middle East, Africa) 30 20 25 20 30 50 90
Zone F (Europe) Zone F (Europe) 25 15 18 15 25 40 70
Zone I (South America) 50 35 42 35 50 80 160
Zone L (Middle East, Africa) 25 17 20 17 25 40 80
Zone G (Oceania) Zone G (Oceania) 15 10 13 10 15 30 50
Zone H (North America) Zone J (Central America, Caribbean) 50 35 42 35 50 80 160
Zone L (Middle East, Africa) Zone L (Middle East, Africa) 25 15 18 15 25 40 70

Mileage required for award upgrades on Shenzhen Airlines international/regional flights (in km)

(Valid from MAR31, 2019, the rules below of award upgrades should be based on the flight date)

Origin and destination Premium Economy Class: G Economy Class (Category 1: Y, B) Economy Class (Category 2: M, U, H, Q, V) Economy Class (Category 3: W, S, E, P) Economy Class (Category 4: T, L, K)
Upgrade to Business Class
Zone A (Mainland China) Zone B (Hong Kong, Macau and Taiwan) 10000 10000 20000 30000 50000
Zone C (North Asia) 10000 10000 20000 30000 50000
Zone D (Southeast Asia) 15000 15000 25000 40000 70000
Zone E (South Asia) 15000 15000 25000 40000 70000
Zone F (Europe) 40000 40000 60000 90000 170000
Zone G (Oceania) 40000 40000 60000 90000 170000
Zone H (North America) 40000 40000 60000 90000 170000
Zone I (South America) 55000 55000 85000 120000 170000
Zone J (Central America, Caribbean) 47000 47000 72000 100000 170000
Zone K (Hawaii) 40000 40000 60000 90000 170000
Zone L (Middle East, Africa) 20000 20000 30000 50000 90000
Zone F (Europe) Zone F (Europe) 15000 15000 25000 40000 70000
Zone I (South America) 35000 35000 50000 80000 160000
Zone L (Middle East, Africa) 17000 17000 25000 40000 80000
Zone G (Oceania) Zone G (Oceania) 17000 17000 25000 40000 80000
Zone H (North America) Zone J (Central America, Caribbean) 35000 35000 50000 80000 160000
Zone L (Middle East, Africa) Zone F (Europe) 17000 17000 25000 40000 80000
Zone L (Middle East, Africa) 15000 15000 25000 40000 70000

Mileage required for award upgrades on Shenzhen Airlines international/regional flights (in km)

(Invalid from MAR30,2019)

Origin and destination Business Class: C, J, D, Z, R Premium Economy Class: G Economy Class (Category 1: Y, B) Economy Class (Category 2: M, U, H, Q, V) Economy Class (Category 3: W, S, E) Economy Class (Category 4: T, L, K)
Upgrade to First Class Upgrade to Business Class
Zone A (Mainland China) Zone B (Hong Kong, Macau and Taiwan) 20000 10000 10000 20000 30000 50000
Zone C (North Asia) 20000 10000 10000 20000 30000 50000
Zone D (Southeast Asia) 20000 15000 15000 25000 40000 70000
Zone E (South Asia) 20000 15000 15000 25000 40000 70000
Zone F (Europe) 50000 40000 40000 60000 90000 170000
Zone G (Oceania) 50000 40000 40000 60000 90000 170000
Zone H (North America) 50000 40000 40000 60000 90000 170000
Zone I (South America) 85000 55000 55000 85000 120000 170000
Zone J (Central America, Caribbean) 68000 47000 47000 72000 100000 170000
Zone K (Hawaii) 50000 40000 40000 60000 90000 170000
Zone L (Middle East, Africa) 30000 20000 20000 30000 50000 90000
Zone F (Europe) Zone F (Europe) 25000 15000 15000 25000 40000 70000
Zone I (South America) 50000 35000 35000 50000 80000 160000
Zone L (Middle East, Africa) 25000 17000 17000 25000 40000 80000
Zone G (Oceania) Zone G (Oceania) 25000 17000 17000 25000 40000 80000
Zone H (North America) Zone J (Central America, Caribbean) 50000 35000 35000 50000 80000 160000
Zone L (Middle East, Africa) Zone F (Europe) 25000 17000 17000 25000 40000 80000
Zone L (Middle East, Africa) 25000 15000 15000 25000 40000 70000

Mileage required for award upgrades on Shandong Airlines international/regional flights (in km)

Mileage table is effective from March31, 2019(flight date)

Origin and destination Premium Economy Class: W Premium Economy Class (discount): R Economy Class (Category 1: Y, B) Economy Class (Category 2: M, H, K, L, Q) Economy Class (Category 3: G, V, U, Z) Economy Class (Category 4: T, E ,J, S)
Originating zone Destination zone Upgrade to Business class
Zone A (Mainland China) Zone B (Hong Kong, Macau and Taiwan) 10000 13000 10000 20000 30000 50000
Zone C (North Asia) 10000 13000 10000 20000 30000 50000
Zone D (Southeast Asia) 15000 18000 15000 25000 40000 70000
Zone E (South Asia) 15000 18000 15000 25000 40000 70000

Mileage required for award upgrades on Shandong Airlines international/regional flights (in km)

Mileage table is effective until MAR30, 2019 (flight date)

Origin and destination Business Class: C, D Premium Economy Class: W Premium Economy Class (discount): R Economy Class (Category 1: Y, B) Economy Class (Category 2: M, H, K, L, Q, G) Economy Class (Category 3: V, U, T) Economy Class (Category 4: S, E)
Originating zone Destination zone Upgrade to First class Upgrade to Business class
Zone A (Mainland China) Zone B (Hong Kong, Macau and Taiwan) 20000 10000 13000 10000 20000 30000 50000
Zone C (North Asia) 20000 10000 13000 10000 20000 30000 50000
Zone D (Southeast Asia) 20000 15000 18000 15000 25000 40000 70000
Zone E (South Asia) 20000 15000 18000 15000 25000 40000 70000

Mileage required for award upgrades on Air Macau flights (in km)

Mileage table is effective from JUL1, 2019 (flight date)

Route Joyful Economy Class O Economy Class (Category 1: Y, B) Economy Class (Category 2: M, U, H, Q, V) Economy Class (Category 3: W, S, T) Economy Class (Category 4: L, G, E)
Upgrade to Business Class
Macau SAR-Mainland China 10000 10000 20000 30000 50000
Macau SAR-Chinese Taipei 10000 10000 20000 30000 50000
Macau SAR-Southeast Asia 10000 10000 20000 30000 50000
Macau SAR-Japan/South Korea 20000 20000 22000 33000 55000

Mileage required for award upgrades on Air Macau flights (in km)

Mileage table is effective until JUN30, 2019 (flight date)

Route Economy Class (Category 1: Y, B) Economy Class (Category 2: M, U, H, Q, V) Economy Class (Category 3: W, S, T) Economy Class (Category 4: L, G, E)
Upgrade to Business Class
Macau SAR-Mainland China 10000 20000 30000 50000
Macau SAR-Chinese Taipei 10000 20000 30000 50000
Macau SAR-Southeast Asia 10000 20000 30000 50000
Macau SAR-Japan/South Korea 20000 22000 33000 55000

Award Ticket on a Star Carrier Zones for Awards on Star Flights

Zones Description Countries/regions/cities
Zone A Mainland China
Zone B Hong Kong, Macao, Taiwan Hong Kong SAR, Macao SAR, Chinese Taipei
Zone C North Asia Japan, South Korea, Mongolia, North Korea
Zone D Southeast Asia Indonesia, Malaysia, Philippines, Singapore, Thailand, Vietnam
Zone E South Asia Bangladesh, Bhutan, Maldives, Nepal, Pakistan, Sri Lanka
Zone F Europe Austria, Russia, Belgium, Denmark, Finland, France, Spain, Sweden, Switzerland, Turkey, England, Germany, Greece, Norway, Portugal
Zone G Oceania Australia, New Zealand
Zone H North America Canada, US (including Guam, Mariana Islands)
Zone I South America Brazil, Chile, Columbia, Argentina, Peru
Zone J Central America, Caribbean Venezuela, Cuba, Honduras, Jamaica, Mexico
Zone K Hawaii
Zone L Middle East, Africa Egypt, South Africa, Kenya, Iran, Israel, Kuwait

Mileage-to-Award Single Ticket on a Star Carrier (in 1,000km)

From /To Zone A Zone B Zone C Zone D
Mainland China Hong Kong, Macao, Taiwan North Asia South Asia
Classes Y C F Y C F Y C F Y C F
Zone A 25.8 45.6 48
Zone B 33 64.8 75.6 21.6 28.2 38.4
Zone C 36 63.6 81.6 36 57.6 72 24 38.4 43.2
Zone D 36 79.2 99 30 42 48 39 54.6 62.4 24 38.4 43.2
Zone E 43.2 64.8 77.4 46.2 69.6 82.8 57 84.6 100.8 36 50.4 57.6
Zone F 66 123.6 171.6 51 81.6 102 78 124.8 156 60 96 120
Zone G 78 147.6 178.8 45 67.8 81 78 117 140.4 51 71.4 81.6
Zone H 72 142.8 183 66 105.6 132 60 96 126 76.8 123 153.6
Zone I 96 153.6 192 90 135 180 66 99 118.8 85.8 129 154.2
Zone J 90 135 180 90 135 180 60 96 126 90 126 144
Zone K 78 117 156 78 117 156 72 115.2 144 78 117 140.4
Zone L 76.2 106.2 122.4 78 117 156 89.4 134.4 161.4 72 100.8 115.2

Mileage-to-Award Round Trip Ticket on a Star Carrier (in 1,000km) Valid thru March,31 2014

From /To Zone A Zone B Zone C Zone D
Mainland China Hong Kong, Macao, Taiwan North Asia South Asia
Classes Y C F Y C F Y C F Y C F
Zone A 43 56 65
Zone B 55 77 88 36 47 64
Zone C 60 84 96 60 96 120 40 64 72
Zone D 60 84 96 50 70 80 65 91 104 40 64 72
Zone E 72 108 129 77 116 138 95 141 168 60 84 96
Zone F 110 170 220 85 136 170 130 208 260 100 160 200
Zone G 130 195 234 75 113 135 130 195 234 85 119 136
Zone H 120 192 240 110 176 220 100 160 210 128 205 256
Zone I 160 256 320 150 225 300 110 165 198 143 215 257
Zone J 150 225 300 150 225 300 100 160 210 150 210 240
Zone K 130 195 260 130 195 260 120 192 240 130 195 234
Zone L 127 177 204 130 195 260 149 224 269 120 168 192

Mileage-to-Award Round Trip Ticket on a Star Carrier (in 1,000km) Valid from April,1 2014

From /To Zone A Zone B Zone C Zone D
Mainland China Hong Kong, Macao, Taiwan North Asia South Asia
Classes Y C F Y C F Y C F Y C F
Zone A 43 76 80
Zone B 55 108 126 36 47 64
Zone C 60 106 136 60 96 120 40 64 72
Zone D 60 132 204 50 70 80 65 91 104 40 64 72
Zone E 43.2 64.8 77.4 46.2 69.6 82.8 57 84.6 100.8 36 50.4 57.6
Zone F 110 206 286 85 136 170 130 208 260 100 160 200
Zone G 130 246 298 75 113 135 130 195 234 85 119 136
Zone H 120 238 305 110 176 220 100 160 210 128 205 256
Zone I 160 256 320 150 225 300 110 165 198 143 215 257
Zone J 150 225 300 150 225 300 100 160 210 150 210 240
Zone K 130 195 260 130 195 260 120 192 240 130 195 234
Zone L 127 177 204 130 195 260 149 224 269 120 168 192

Mileage-to-Award Single Ticket on a Star Carrier 2/3 (in 1,000km)

From /To Zone E Zone F Zone G Zone H
Mainland China Hong Kong, Macao, Taiwan North Asia South Asia
Classes Y C F Y C F Y C F Y C F
Zone E 26.4 42 52.8
Zone F 85.8 137.4 171.6 24 36 43.2
Zone G 99 148.8 178.2 96 153.6 192 24 45 69
Zone H 82.8 124.2 165 66 99 132 75 112.8 150 37.2 55.8 74.4
Zone I 85.8 129 154.2 72 115.2 144 72 115.2 144 66 99 132
Zone J 84 117.6 134.4 84 117.6 134.4 66 105.6 132 48 72 96
Zone K 78 117 140.4 87 130.2 160.8 78 117 140.4 60 96 120
Zone L 99 129 148.8 69 153.6 207.6 90 135 162 82.8 124.2 165.6

Mileage-to-Award Round Trip Ticket on a Star Carrier 2/3 (in 1,000km) Valid thru March,31 2014

From /To Zone E Zone F Zone G Zone H
Mainland China Hong Kong, Macao, Taiwan North Asia South Asia
Classes Y C F Y C F Y C F Y C F
Zone E 44 70 88
Zone F 143 229 286 40 60 72
Zone G 165 248 297 160 256 320 40 60 72
Zone H 138 207 275 110 165 220 125 188 250 62 93 124
Zone I 143 215 257 120 192 240 120 192 240 110 165 220
Zone J 140 196 224 140 196 224 110 176 220 80 120 160
Zone K 130 195 234 145 217 268 130 195 234 100 160 200
Zone L 165 215 248 115 173 207 150 225 270 138 207 276

Mileage-to-Award Round Trip Ticket on a Star Carrier 2/3 (in 1,000km) April,1 2014

From /To Zone E Zone F Zone G Zone H
Mainland China Hong Kong, Macao, Taiwan North Asia South Asia
Classes Y C F Y C F Y C F Y C F
Zone E 44 70 88
Zone F 143 229 286 40 60 72
Zone G 165 248 297 160 256 320 40 60 72
Zone H 138 207 275 110 165 220 125 188 250 62 93 124
Zone I 143 215 257 120 192 240 120 192 240 110 165 220
J区 140 196 224 140 196 224 110 176 220 80 120 160
Zone K 130 195 234 145 217 268 130 195 234 100 160 200
Zone L 165 215 248 115 173 207 150 225 270 138 207 276

Mileage-to-Award Single Ticket on a Star Carrier 3/3 (in 1,000km)

From /To Zone A Zone B Zone C Zone D
Mainland China Hong Kong, Macao, Taiwan North Asia South Asia
Classes Y C F Y C F Y C F Y C F
Zone I 24 36 43.2
Zone J 33 52.8 66 24 36 43.2
Zone K 78 117 156 51 71.4 81.6 N/A N/A N/A
Zone L 82.8 124.2 207 84 117.6 134.4 87 130.2 160.8 30 42 51

Mileage-to-Award Round Trip Ticket on a Star Carrier 3/3 (in 1,000km) Valid thru March,31 2014

From /To Zone A Zone B Zone C Zone D
Mainland China Hong Kong, Macao, Taiwan North Asia South Asia
Classes Y C F Y C F Y C F Y C F
Zone I 40 60 72
Zone J 55 88 110 40 60 72
Zone K 130 195 260 85 119 136 N/A N/A N/A
Zone L 138 207 248 140 196 224 145 217 268 50 70 85

Mileage-to-Award Round Trip Ticket on a Star Carrier 3/3 (in 1,000km) Valid from April,1 2014

From /To Zone A Zone B Zone C Zone D
Mainland China Hong Kong, Macao, Taiwan North Asia South Asia
Classes Y C F Y C F Y C F Y C F
Zone I 40 60 72
J区 55 88 110 40 60 72
Zone K 130 195 260 85 119 136 N/A N/A N/A
Zone L 138 207 248 140 196 224 145 217 268 50 70 85

Mileage-to-Award Ticket on a Star Carrier (in 1,000km)

After purchasing a round-the-world award ticket, you can travel across three IATA zones (TC1, TC2 and TC3) in the same direction. You can include up to two stopovers (including transfers) in each zone, up to a maximum of five stopovers (including transfers) for the entire journey. Up to eight flight segments are allowed for the entire journey. Open-jaw itineraries are permitted, but the destination and return origin must be in the same country. If your itinerary contains different booking classes, the mileage deducted from your account is based on the highest booking class.

Round the World
Economy Class 230
Business Class 299
First Class 345

Mileage-to-Award Single Ticket on a Star Carrier (in 1,000km)

From /To Zone A Zone B Zone C Zone D
Classes Y C F Y C F Y C F Y C F
Zone A 25.8 45.6 48                  
Zone B 33 64.8 75.6 21.6 28.2 38.4            
Zone C 36 63.6 81.6 36 57.6 72 24 38.4 43.2      
Zone D 36 79.2 99 30 42 48 39 54.6 62.4 24 38.4 43.2
Zone E 43.2 64.8 77.4 46.2 69.6 82.8 57 84.6 100.8 36 50.4 57.6
Zone F 66 123.6 171.6 51 81.6 102 78 124.8 156 60 96 120
Zone G 78 147.6 178.8 45 67.8 81 78 117 140.4 51 71.4 81.6
Zone H 72 142.8 183 66 105.6 132 60 96 126 76.8 123 153.6
Zone I 96 153.6 192 90 135 180 66 99 118.8 85.8 129 154.2
Zone J 90 135 180 90 135 180 60 96 126 90 126 144
Zone K 78 117 156 78 117 156 72 115.2 144 78 117 140.4
Zone L 76.2 106.2 122.4 78 117 156 89.4 134.4 161.4 72 100.8 115.2

Mileage-to-Award Round Trip Ticket on a Star Carrier (in 1,000km) Valid thru March,31 2014

From /To

Zone A
Zone B

Zone C

Zone D

Classes Y C F Y C F Y C F Y C F
Zone A 43 56 65                  
Zone B 55 77 88 36 47 64            
Zone C 60 84 96 60 96 120 40 64 72      
Zone D 60 84 96 50 70 80 65 91 104 40 64 72
Zone E 72 108 129 77 116 138 95 141 168 60 84 96
Zone F 110 170 220 85 136 170 130 208 260 100 160 200
Zone G 130 195 234 75 113 135 130 195 234 85 119 136
Zone H 120 192 240 110 176 220 100 160 210 128 205 256
Zone I 160 256 320 150 225 300 110 165 198 143 215 257
Zone J 150 225 300 150 225 300 100 160 210 150 210 240
Zone K 130 195 260 130 195 260 120 192 240 130 195 234
Zone L 127 177 204 130 195 260 149 224 269 120 168 192

Mileage-to-Award Round Trip Ticket on a Star Carrier (in 1,000km) Valid from April,1 2014

From /To

Zone A
Zone B

Zone C

Zone D

Classes Y C F Y C F Y C F Y C F
Zone A 43 76 80                  
Zone B 55 108 126 36 47 64            
Zone C 60 106 136 60 96 120 40 64 72      
Zone D 60 132 204 50 70 80 65 91 104 40 64 72
Zone E 72 108 129 77 116 138 95 141 168 60 84 96
Zone F 110 206 286 85 136 170 130 208 260 100 160 200
Zone G 130 246 298 75 113 135 130 195 234 85 119 136
Zone H 120 238 305 110 176 220 100 160 210 128 205 256
Zone I 160 256 320 150 225 300 110 165 198 143 215 257
Zone J 150 225 300 150 225 300 100 160 210 150 210 240
Zone K 130 195 260 130 195 260 120 192 240 130 195 234
Zone L 127 177 204 130 195 260 149 224 269 120 168 192

Mileage-to-Award Single Ticket on a Star Carrier 2/3 (in 1,000km)

From /To Zone E Zone F Zone G Zone H
Classes Y C F Y C F Y C F Y C F
Zone E 26.4 42 52.8                  
Zone F 85.8 137.4 171.6 24 36 43.2            
Zone G 99 148.8 178.2 96 153.6 192 24 45 69      
Zone H 82.8 124.2 165 66 99 132 75 112.8 150 37.2 55.8 74.4
Zone I 85.8 129 154.2 72 115.2 144 72 115.2 144 66 99 132
Zone J 84 117.6 134.4 84 117.6 134.4 66 105.6 132 48 72 96
Zone K 78 117 140.4 87 130.2 160.8 78 117 140.4 60 96 120
Zone L 99 129 148.8 69 153.6 207.6 90 135 162 82.8 124.2 165.6

Mileage-to-Award Round Trip Ticket on a Star Carrier 2/3 (in 1,000km) Valid thru March,31 2014

From /To

Zone E
Zone F

Zone G

Zone H

Classes Y C F Y C F Y C F Y C F
Zone E 44 70 88                  
Zone F 143 229 286 40 60 72            
Zone G 165 248 297 160 256 320 40 60 72      
Zone H 138 207 275 110 165 220 125 188 250 62 93 124
Zone I 143 215 257 120 192 240 120 192 240 110 165 220
Zone J 140 196 224 140 196 224 110 176 220 80 120 160
Zone K 130 195 234 145 217 268 130 195 234 100 160 200
Zone L 165 215 248 115 173 207 150 225 270 138 207 276

Mileage-to-Award Round Trip Ticket on a Star Carrier 2/3 (in 1,000km) April,1 2014

From /To

Zone E
Zone F

Zone G

Zone H

Classes Y C F Y C F Y C F Y C F
Zone E 44 70 88                  
Zone F 143 229 286 40 60 72            
Zone G 165 248 297 160 256 320 40 75 115      
Zone H 138 207 275 110 165 220 125 188 250 62 93 124
Zone I 143 215 257 120 192 240 120 192 240 110 165 220
Zone J 140 196 224 140 196 224 110 176 220 80 120 160
Zone K 130 195 234 145 217 268 130 195 234 100 160 200
Zone L 165 215 248 115 256 346 150 225 270 138 207 276

Mileage-to-Award Single Ticket on a Star Carrier 3/3 (in 1,000km)

From /To Zone I Zone J Zone K Zone L
Classes Y C F Y C F Y C F Y C F
Zone I 24 36 43.2                  
Zone J 33 52.8 66 24 36 43.2            
Zone K 78 117 156 51 71.4 81.6 N/A N/A N/A      
Zone L 82.8 124.2 207 84 117.6 134.4 87 130.2 160.8 30 42 51

Mileage-to-Award Round Trip Ticket on a Star Carrier 3/3 (in 1,000km) Valid thru March,31 2014

From / To

Zone I
Zone J

Zone K

Zone L

Classes Y C F Y C F Y C F Y C F
Zone I 40 60 72                  
Zone J 55 88 110 40 60 72            
Zone K 130 195 260 85 119 136 N/A N/A N/A      
Zone L 138 207 248 140 196 224 145 217 268 50 70 85

Mileage-to-Award Round Trip Ticket on a Star Carrier 3/3 (in 1,000km) Valid from April,1 2014

From / To

Zone I
Zone J

Zone K

Zone L

Classes Y C F Y C F Y C F Y C F
Zone I 40 60 72                  
Zone J 55 88 110 40 60 72            
Zone K 130 195 260 85 119 136 N/A N/A N/A      
Zone L 138 207 248 140 196 224 145 217 268 50 70 85

Mileage-to-Award Ticket on a Star Carrier (in 1,000km)

Round the World

Economy Class 230
Business Class 299
First Class 345

Note: A round-the-world travel is one through 3 IATA zones in the same direction.

SAUA terms and conditions
How does SAUA work for Air China PhoenixMiles members?

You can use mileage to obtain an upgrade for you and your alienee on some Star Alliance-coded, Star Alliance-operated flights. After receiving an upgrade, you are entitled to the benefits applicable to the new travel class, including check-in priority, lounge access and baggage allowance.

How does SAUA work for FFP members of other Star Alliance carriers on Air China?

  • SAUA allows the FFP members of other Star Alliance carriers to request class upgrade on Air China:

    Y to C: Bookings must be in G or Y or B.

    C to F: Bookings must be in J or C or D.

  • Timing: 24 hours ahead of flight departure.
  • Air China does not accept SAUA for passengers with pets, unaccompanied minors, infants, passengers on wheelchair, passengers on stretcher, deportees, and passengers with baggage occupying additional seat.
  • After upgrade is done, requests for special services like specific seating, wheelchair and special meals must be made again to Air China.
  • Request is subject to the availability of seats of Air China. No standby is accepted. SAUA allows only the upgrade to the next immediate higher class. If on a specific flight only Economy Class and First Class seats are available, request for SAUA can be met.
  • Rules on the higher class regarding check-in, lounge access and baggage allowance apply after the upgrade is done. In spite of the upgrade, mileage accrual is still based on the original class of travel, and the original booking will be cancelled. The current rules apply when travel date change is involved.
  • You have to bear all relevant taxes and fees that arise from such upgrades. Examples include AIR PASSENGER DUTY that must be paid by passengers leaving from an airport of the United Kingdom and AIR PASSENGER SOLDARITY TAX that must be paid by passengers leaving from an airport of France.

Award Tickets and Award Upgrades on Dalian Airlines/Air China Inner Mongolia Airlines/Shandong Airlines/Shenzhen Airlines/Tibet Airlines

For the redemption scheme of award travel on Dalian Airlines/ Air China Inner Mongolia Airlines/Shandong

Airlines/Shenzhen Airlines/Tibet Airlines flights, please refer to the redemption scheme on Air China.

Mileage-to-Award Ticket on Cathay Pacific and Cathay Dragon.

Air China will modify the award ticket rules since September 1, 2018 (flown date).

Applicable Flights

Scheme

Award Tickets on Cathay Pacific and Cathay Dragon for PhoenixMiles Members (in km)

(Mileage table is effective from September 1, 2018(flown date))

Unit(KM) Economy Class Business Class First Class
Flight segments One way Round trip One way Round trip One way Round trip
Hong Kong- China(mainland) 30,000 50,000 53,000 90,000 75,000 120,000
Hong Kong-China(Taiwan) 25,000 40,000 47,000 90,000 56,000 100,000
Hong Kong-Japan,Korea 30,000 50,000 47,000 90,000 56,000 100,000
Hong Kong-Asia 40,000 70,000 73,000 140,000 110,000 200,000
Hong Kong- Middle East & North Africa 40,000 70,000 73,000 140,000 110,000 200,000
Hong Kong- South West Pacific 45,000 80,000 78,000 150,000 130,000 240,000
Hong Kong- Europe & South Africa 47,500 85,000 90,000 180,000 140,000 260,000
Hong Kong – North America 65,000 120,000 120,000 200,000 160,000 280,000
China(Taiwan)-Japan/Korea 20,000 30,000 40,000 75,000 50,000 90,000
Asia – Middle East Mumbai – Dubai Bangkok– Dubai 30,000 50,000 47,000 90,000 56,000 100,000
Within Asia Singapore – Jakarta Singapore –Colombo Bangkok – Singapore Bangkok –Colombo Bangkok – Karachi Bangkok – Mumbai 30,000 50,000 47,000 90,000 56,000 100,000
Within North America Vancouver – New York 35,000 60,000 55,000 100,000 90,000 170,000

Award Tickets on Cathay Pacific and Cathay Dragon for PhoenixMiles Members (in km)

(Mileage table is effective until August 31, 2018 (flown date))

Unit(KM) Economy Class Business Class First Class
Flight segments One way Round trip One way Round trip One way Round trip
Hong Kong- China(mainland) 30,000 50,000 40,000 60,000 60,000 80,000
Hong Kong-China(Taiwan) 25,000 40,000 35,000 60,000 45,000 80,000
Hong Kong-Japan, Korea 30,000 50,000 35,000 60,000 45,000 80,000
Hong Kong-Asia 40,000 70,000 55,000 100,000 90,000 170,000
Hong Kong- Middle East & North Africa 40,000 70,000 55,000 100,000 90,000 170,000
Hong Kong- South West Pacific 40,000 70,000 55,000 100,000 90,000 170,000
Hong Kong- Europe & South Africa 47,500 85,000 52,500 95,000 60,000 110,000
Hong Kong – North America 65,000 120,000 105,000 200,000 155,000 300,000
China(Taiwan)-Japan/Korea 20,000 30,000 30,000 50,000 40,000 70,000
Asia – Middle East Mumbai – Dubai Bangkok– Dubai 30,000 50,000 35,000 60,000 45,000 80,000
Within Asia Singapore – Jakarta Singapore –Colombo Bangkok – Singapore Bangkok –Colombo Bangkok – Karachi Bangkok – Mumbai 30,000 50,000 35,000 60,000 45,000 80,000
Within North America Vancouver – New York 35,000 60,000 55,000 100,000 90,000 170,000
Regions Countries
Asia Philippines, Malaysia, Singapore, Thailand, Indonesia, India, Pakistan, Sri Lanka (excluding China, Japan, South Korea)
Middle East Dubai, Bahrain, Saudi Arabia
Southwest Pacific Australia, New Zealand
Europe The United Kingdom, Italy, France, Germany, Holland
North America The United States, Canada

Award Tickets on Uni Air

Applicable Flights

All flights on which Air China and Uni Air share codes apply.

Scheme

Award Tickets on Uni Air for PhoenixMiles Members (in km)

Flight segments Economy Class Business Class
Within Asia 60,000 80,000
Asia- Oceania 160,000 210,000
Asia-North America 160,000 210,000
Asia-Europe 160,000 210,000

Mileage-to-Award Ticket on Virgin Atlantic

Applicable Flights

Scheme

Award Tickets on Virgin Atlantic for PhoenixMiles Members (in km)

(Mileage table is effective from December1, 2017(travel date))

Flight segments One Way Round Trip
UPPER class Premium Economy Economy Class UPPER class Premium Economy Economy Class
Shanghai-London 100,000 75,000 50,000 180,000 135,000 90,000

Award Tickets on Virgin Atlantic for PhoenixMiles Members (in km)

(Mileage table is effective until November30, 2017(travel date))

Flight segments Round Trip
UPPER class Economy Class
Shanghai-London 170000 9,0000

You can redeem mileage for award tickets or upgrades in your own name, or in the name of an eligible nominee that you have designated. For other products and services, such as the PhoenixMiles shop, this restriction does not apply.

Rules on Mileage Redemption Nominees

  • You can redeem PhoenixMiles mileage for award tickets or upgrades in your own name, or in the name of an eligible nominee that you have designated. This restriction does not apply to products redeemed in the PhoenixMiles shop.
  • You can add up to 8 nominees to your account (including PhoenixMiles Junior members). Nominees cannot be companies or other legal entities.
  • When you create or modify your nominee list, the changes will not take effect until 60 days later.
  • There is no initial charge for creating a nominee list. However, PhoenixMiles will deduct 300 kilometres from your balance for every subsequent nominee that you add.
  • When redeeming mileage for children or infants, the mileage required is the same as for adults.
  • When a nominee redeems mileage for PhoenixMiles award tickets or upgrades, they must provide the PhoenixMiles membership card, account password and identification documents for the account holder, themselves and the passenger.
  • Mileage that is transferred to a nominee cannot be used in combination with the nominee's own mileage.
  • • All existing redemption rules and processes shall continue to apply.
  • After becoming a PhoenixMiles member, you can redeem mileage for non-airline partner rewards immediately, but you must complete at least four qualifying flight segments before you can redeem mileage for award tickets/upgrades.
  • You may only use mileage from one account to redeem award tickets/upgrades.
  • If redeeming award tickets/upgrades for a nominee, the nominee must also be eligible to redeem awards.
  • When you redeem award tickets with Star Alliance carriers, you can also reserve seats. If your booking is made more than 96 hours before departure, tickets must be issued within 72 hours; if your booking is made less than 96 hours before departure, tickets must be issued within 24 hours.
  • Mileage can only be redeemed for tickets/upgrades on scheduled non-stop flights. Code-share and charter flights do not qualify for award tickets/upgrades. You cannot use mileage to redeem an upgrade for an award ticket.
  • Mileage can only be redeemed for award tickets or upgrades on scheduled non-stop flights operated by PhoenixMiles member airlines and partner airlines. Codeshare and charter flights do not qualify. You cannot use mileage to redeem an upgrade on an award ticket.
  • The number of award tickets/upgrades available on each airline’s flights is limited. Please redeem your award ticket as early as possible and avoid making changes.
  • You are required to pay all taxes and surcharges for award flights, including any rebooking fees.
  • The same amount of mileage is required to redeem award flights for adults, children and infants.
  • When redeeming award tickets/upgrades, you must confirm the booking details (passenger information, itinerary, flight number, travel dates and booking class), and ensure that the seat has been booked successfully.
  • After redeeming an award ticket, your journey must commence within one year. Your journey is valid for one year from the date it begins. Unused tickets are valid for one year from the date of issue. The validity period of a ticket remains the same after an upgrade.
  • When you redeem an upgrade, mileage is accrued as per the booking class selected before the upgrade.
  • Award tickets/upgrades cannot be requested by passengers on group tickets.
  • Passengers requiring special services (such as unaccompanied minors and wheelchair users) also qualify for award tickets (except passengers that require a stretcher). Please ensure that you read the carrier's requirements on special services before using your mileage to redeem award tickets. After redeeming a ticket, contact the carrier's local ticketing office to book the service that you require.
  • We will provide carriage only to the passenger named on the ticket. All passengers must present the identification document that was used to make the booking.
  • PhoenixMiles is unable to change award tickets issued by airlines under other frequent flyer programs.
  • After redeeming an award ticket, you cannot change the passenger name or route, or rebook with another carrier. Mileage used to redeem award tickets cannot be refunded to your account.
  • Taxes and surcharges for unused flight segments can be refunded provided that tickets are still valid.
  • If you lose your ticket or itinerary, you may report the loss, but replacement tickets cannot be issued. For other rules of carriage, refer to the ticket regulations issued by Air China family carriers, including the Air China General Conditions of Domestic Carriage for Passengers and Baggage, Air China General Conditions of International Carriage for Passengers and Baggage, Shenzhen Airlines Passenger Services Guide, Shandong Airlines General Conditions of Domestic Carriage for Passengers and Baggage and Shandong Airlines General Conditions of International Carriage for Passengers and Baggage.
  • If you are forced to change your travel plans due to the fault of the carrier, please contact an Air China (or Air China family carrier) representative office, ticketing office or airport ground staff for assistance.
  • The tickets must be used in order. Itineraries cannot be abandoned or used in reverse order.
  • Rebooking award tickets/upgrades
Payment method Flight Rebooking restrictions Domestic tickets International tickets (incl. Hong Kong SAR, Macau SAR, Chinese Taipei)
Cash Air China family carriers Award tickets Before ticket expires RMB 100 (or foreign currency equivalent) per rebooking RMB 300 (or foreign currency equivalent) per rebooking
Star Alliance carrier
Star Alliance Connecting Partners
Non-Star Alliance carrier
Air China, Shenzhen Airlines, Shandong Airlines, Air Macau Award upgrades
Mileage Air China, Shenzhen Airlines, Shandong Airlines Award tickets Before flight departure; only one rebooking is permitted. For each flight segment, the rebooking fee is 5% of the mileage required for a round-trip flight in your booking class.

* If your flight departs from a city in Mainland China with more than one airport and you wish to change the departure airport, the award ticket/upgrade rebooking rules shall apply.

  • Redeeming mileage
Channel/Product PhoenixMiles website Air China app PhoenixMiles member services centre Representative office or ticketing office of Air China family carriers ①② Check-in counter Redeemable by
Tickets for Air China family carriers Air China flight - You and redemption nominees
Award upgrade with Air China family carriers3 - - -
Award ticket for Star Alliance member carriers - - -
Award upgrade with Star Alliance carriers - Guidance available - -
Award ticket for Star Alliance Connecting Partners - - -
Award ticket for other airlines - - -
Award ticket rebooking4 - - -
Product from the PhoenixMiles online store⑤ - - - No restrictions

Note:

1. When redeeming your mileage, please present your PhoenixMiles membership card, valid identification document and the identification document of any nominees. You must also provide your account password. When appointing a third party to redeem mileage on your behalf, the appointee must present the original copy of their identification document.

2. Air Macau can only issue and process award tickets/upgrades for Air Macau or Air China tickets preceded by "675".

3. Award upgrades are not available on Tibet Airlines flights.

4. Mileage can be used to pay for rebookings on flights operated by Air China, Shenzhen Airlines or Shandong Airlines.

5. For more information on how you can use your mileage to redeem products from the PhoenixMiles online store, visit the PhoenixMiles website. Shipping is limited to addresses in Mainland China.

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