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Notes on Mileage Accrual
Status Mileage: It refers to the number of kilometers you accrue
when taking a flight that is operated by a Star member carrier and
bears the code of that carrier, and that mileage counts towards your
status in the program.
Status Flight Segments: It refers to the number of flight
segments you accrue when taking a CA-operated and CA-coded flight
(those segments where mileage accrual is allowed). That number of
flight segments counts towards your status in the program.
Mileage Validity: The mileage is valid until the end of the third
year (valid for at most 36 months). Mileage should be redeemed for
awards within its validity period, otherwise it would be
invalidated. Example: the mileage you’ve accrued in 2007 will be
valid until December 31, 2009, and it should be redeemed before that
date.
Mileage Retro-Crediting
If mileage is not credited to your account two weeks after you
travel, you can contact our member services hotline or any of Air
China’s ticketing offices to have your mileage retro-credited to
your account. For retro-crediting, you need to provide the
photocopies of your ticket, the original boarding pass and your card
number. Retro-crediting is allowed within 6 weeks after you travel.
If mileage is missed after you use the services of a partner, please
contact that partner directly for retro-crediting.
Ways To Accumulate Mileage Points
@ By taking flights on Air
China and its partner airlines
@ By Joint Credit Cards
@ By Banks
@ By Hotels
@ By Telecommunications
@ By Car Hire
@ By Travel Websites
@ By
Travel Others
Rules on Mileage Accrual
The mileage is recorded in "kilometer".
When buying a ticket, checking in for a flight, or using the
services of a partner, always produce your member card, and keep the
photocopies of the ticket, original boarding pass and receipt of the
services of the partner until mileage crediting is confirmed.
The mileage is based on the actual distance between origin and
destination (TPM) published by IATA and the class flown. Mileage
will be credited to your account within 2 weeks after your travel.
Mileage is credited only after you actually travel. Mileage
accrual is not applicable to award ticket, special and chartered
flights and some designated classes.
The program does not accept mileage transfer from other carriers,
and for one travel, mileage accrual is allowed only on one carrier.
If you use the services of a partner, the rules on points accrual
of that partner apply. If you want to have your points converted
into mileage on Air China, you need to apply to the partner, and
qualifying mileage will be credited to your account within 2 months.
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